Terms of Service

Effective Date: 1 June 2026

Welcome to Turtle Creek Clothing. These Terms of Service govern your use of our website and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by these Terms.

1. Company Information

Turtle Creek Clothing

Unit 19, APD Park, Elsecar Street
Randburg, Gauteng, 2192
South Africa

Telephone: +27 11 708 2127
Email: info@turtlecreekclothing.co.za

2. Acceptance of Terms

By accessing this website, creating an account, requesting a quotation, placing an order, or using any services offered through this website, you agree to these Terms of Service.

If you do not agree to these Terms, you should discontinue use of this website.

3. Products and Services

Turtle Creek Clothing supplies corporate apparel, branded clothing, promotional garments, uniforms, accessories and related products.

Product images, colours, descriptions and specifications are provided for general information purposes. Actual products may vary slightly due to manufacturing processes, screen settings, photography, embroidery, printing or other factors.

4. Pricing and Availability

All prices displayed are subject to change without notice.

Prices may be displayed inclusive or exclusive of VAT as indicated on the website.

Products are subject to availability and stock levels at the time of ordering.

We reserve the right to cancel or refuse any order where pricing errors, stock shortages or technical errors have occurred.

5. Orders and Payment

An order is only accepted once payment has been authorised and confirmed.

Turtle Creek Clothing reserves the right to decline or cancel any order before dispatch.

Where payment has been made and an order cannot be fulfilled, a refund will be processed using the original payment method where applicable.

6. Customer Accounts

Customers may create an account to manage orders and save information.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts where fraudulent, unlawful or abusive activity is suspected.

7. Intellectual Property

All website content, including logos, trademarks, images, designs, graphics, text, product descriptions and other materials, remains the property of Turtle Creek Clothing or its licensors.

No content may be copied, reproduced, distributed or used without prior written permission.

8. Third-Party Services

This website may utilise third-party services including payment gateways, analytics platforms, email marketing services and other technology providers.

Turtle Creek Clothing is not responsible for the content, availability or policies of third-party websites or services.

9. Limitation of Liability

To the maximum extent permitted by law, Turtle Creek Clothing shall not be liable for any indirect, consequential, incidental or special damages arising from the use of this website, products purchased, or inability to access the website.

Nothing in these Terms excludes rights afforded to consumers under applicable South African consumer protection legislation.

10. Website Availability

We endeavour to keep the website available at all times but do not guarantee uninterrupted access.

We may suspend, modify or discontinue parts of the website without notice for maintenance, upgrades or security purposes.

11. International Orders

Customers purchasing from outside South Africa are responsible for any customs duties, import taxes, clearance fees or local regulatory requirements applicable in their jurisdiction.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of South Africa.

13. Changes to These Terms

Turtle Creek Clothing reserves the right to amend these Terms at any time.

Updated versions will be published on this website and become effective upon publication.

14. Contact Us

For questions regarding these Terms, please contact:

info@turtlecreekclothing.co.za

+27 11 708 2127